Privacy Policy

1. Introduction

She Rises Financial Solutions LLC ("She Rises," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through sherisesfinancial.com and in the course of providing credit repair, credit coaching, money coaching, and AI Dispute Tool services, how we use and share it, and the choices you have.

2. Information We Collect

We may collect the following categories of information:

• Contact information — name, email address, phone number, mailing address.
• Account & billing information — information needed to enroll in and pay for services, processed through our billing and client-portal providers.
• Credit & financial information — credit reports, credit scores, account and dispute details you provide or that we obtain on your behalf (with your authorization) through services like SmartCredit, DisputeFox, and Credit Repair Cloud in order to perform credit repair and coaching services.
• Communications — messages, consultation notes, and correspondence between you and our team.
• Website usage data — pages visited, general device/browser information, collected automatically when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, manage, and communicate about the services you've enrolled in (credit repair, coaching, the AI Dispute Tool, Money Reset sessions);
• Prepare and send dispute correspondence and track dispute outcomes on your behalf;
• Process payments and manage your account and client portal access;
• Respond to inquiries and provide customer support;
• Send service-related updates and, where you've opted in, marketing communications;
• Comply with legal, regulatory, and contractual obligations, including those under CROA, FCRA, and the Texas Credit Services Organization Act.

4. Nonpublic Personal Information & Financial Privacy

Because we handle nonpublic personal financial information in the course of providing credit services, we limit access to that information to team members and service providers who need it to perform their work, and we do not sell your nonpublic personal information. Where applicable financial privacy law (such as the Gramm-Leach-Bliley Act) requires a specific privacy notice format or opt-out mechanism, that requirement governs and this section will be updated to reflect counsel's guidance.

5. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers we use to deliver our services — including our client portal (SecureClientAccess), enrollment and billing platform (Credit Repair Cloud), credit monitoring/dispute-tracking tools (SmartCredit, DisputeFox), our booking and website platform (GoHighLevel), and email/communication tools;
• Credit bureaus and furnishers, to the extent necessary to dispute inaccurate information on your credit reports, and only as authorized by you;
• Legal & compliance — when required by law, subpoena, or to protect our rights or the safety of others.

These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some website functionality.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal and financial information for as long as needed to provide our services and as required by applicable law and recordkeeping obligations under CROA and the Texas Credit Services Organization Act, after which it is securely deleted or de-identified.

9. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email below, subject to our legal and contractual recordkeeping obligations. You may opt out of marketing emails at any time using the unsubscribe link in those emails; you will still receive service-related communications tied to an active engagement.

10. Children's Privacy

Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy or your information can be sent to [email protected].